The Two Types of Reviews Your Restaurant / Cafe Needs
A Third-party review is a review left on Google, Yelp, Trip Advisor etc. These reviews you do not own. A First-party review is a review on your website – which you do own.
Day: April 30, 2017
Implementing a Customer Feedback System for your Restaurant
Customer feedback is the holy grail, as far as I’m concerned, to creating a business that thrives. Why? If you act on the feedback you show you care. Feedback from clients, good or bad or suggestions, really can improve customer satisfaction, get repeat business (the other holy grail!) and solve problems you didn’t know you had or solutions offered where you thought there were none.